DOUGAL MAC GREGOR

Tech Business & Product Manager
Customer Insights - User Experience Research

With a background in Psychology & Business Development and over 10 years of experience carrying out user research, market studies, developing business plans, securing investments, executing organizational strategies, providing auditing and quality control of products and services, and teaching and mentoring people of all ages and backgrounds, the wealth of experiences in my professional journey allow me to empower the teams I work with to design and create compelling user-centered products and services.

 

EXPERIENCE

Business & Product Management

04 / 2020 - Present

Quality Assurance
& Analysis

12 / 2018 - 07 / 2019

Digital Business
& Product Analysis

01 / 2018 - 04 / 2018

Business & Product
Management

08 / 2015 - 07 / 2017

Community
Development

01 / 2016 - 07 / 2017

Business & Product
Management

08 / 2012 - Present

Teaching &
Pedagogy Research

05 / 2010 - 07 / 2011

Quality Assurance
& Internal Auditing

03 / 2007 - 08 / 2008

Quality Assurance
& Analysis

07 / 2019 - Present

Digital Business
& Product Analysis

05 / 2018 - 08 / 2018

Masters of
Digital Media

08 / 2017 - 05 / 2019

Business & Product
Management

08 / 2015 - 07 / 2017

Market & Industry
Research

01 / 2013 - 07 / 2015

B. of Sc. in
Communication

08 / 2011 - 07 / 2015

Quality Assurance
& Internal Auditing

09 / 2008 - 04 / 2010

WORK SAMPLES

Autism Demystification VR Experience

Worked with the Centre for Digital Media (CDM) and Archiact to design and develop a working prototype for a gamified Autism Demystification Virtual Reality application. The experience places you on the shoes of a child with Autism and is based on the program designed and offered by Friend to Friend Social Learning Society (F2F).

 

My role in the team was as UX/Game Designer and I contributed to the project by producing and reviewing design and ux materials such as storyboards, wireframes, user personas, application feature lists, and user test instruments.

CPR Training Virtual Reality Simulation

Worked with the Centre for Digital Media (CDM) and the Vancouver General Hospital's Centre for Excellence in Simulation Education and Innovation (CESEI) to design and develop a working prototype for a CPR Training Virtual Reality simulation.

 

My role in the team was as UX Researcher and I contributed to the project by producing a detailed Project Feasibility Report. The report includes an analysis of the technical, market, and economic feasibility of utilizing VR technology for CPR training.

Gaming Rewards Mobile App

Worked with Praeter Labs startup company to design a prototype for a mobile application. The application links games and app developers with brands to allow users to gain rewards for playing games and using apps, increasing the user retention and monetization of the participating games and apps.

 

My role in the team was as Lead UX/Game Designer and I contributed to the project by producing and reviewing design and ux materials such as storyboards, wireframes, user personas, application feature lists, and a business plan.

Lamar University's Game Dev Program

I received a research grant from Lamar University to carry out market research to assist in determining the feasibility of a Game Development concentration or program. With the grant, I surveyed 1,600 secondary school students, 300 college students, and 100 university faculty about their attitudes, interests, and opinions toward the video game industry.

 

My role in this project was as the Primary Researcher and as such I was responsible for designing the surveying instruments, collecting the data, and presenting the findings. The findings of our research were instrumental in convincing the university administration of incorporating a game development program.